We aspire to teach businesses and organizations how to succeed in the disability market, while simultaneously empowering the community to become more inclusive.
This course is designed for Hotel managers, Travel / tours agents and general staff in the hospitality business.
BlindPax was founded for the main purpose of creating a society in which all persons with disabilities have the same consumer opportunities as everyone else. We aspire to teach businesses and organizations how to succeed in the disability market, while simultaneously empowering the community to become more inclusive.
A third of the world’s population is living with some type or types of disabilities , this is a colossal figure which can’t be ignored by services providers ,study shows if the service is good a person with disability will always return and share the information about your business with friends and family , Hotels are losing customers to alternative places of lodging such Airbnb , you cant afford to loose this loyal customers simple because your facility is not accessible or your front office staff are not disability friendly
According to the World Health Organization (WHO), 15% of the world’s population (1 billion people) lives with some form of disability. Accessibility for all to tourism facilities, products, and services should be a central part of any responsible and sustainable tourism policy. Accessibility is not only about human rights. It is a business opportunity for destinations and companies to embrace all visitors and enhance their revenues. Source UNWTO
To encourage all businesses and organizations to see disability as an integral part of life, and to provide the motivation and tools to the tourism industry to allow them to create accessible environments that enable inclusion in an economically sustainable way.
In Africa, and the middle east service delivery toward people with disabilities is hindered by myths and misconceptions. Through comprehensive research, training, and guidance in practical strategies, compliance and customer service, Blindpax gives organizations the tools they need to reach and serve the disability market.
For the more than one billion people in the world who live with some kind of disability, travelling can be a challenging affair. Recognizing the importance of removing unnecessary barriers to tourism, ISO has published a standard to help the industry make travel accessible to everyone.
Blindpax is committed to providing educational seminars and diversity programs that improve the quality of life for the individuals with a disability while improving businesses revenues. Through social action and research, we seek to improve the quality of life for people with disabilities.
ISO 21902, Tourism and related services – Accessible tourism for all – Requirements and recommendations, provides requirements and guidelines to facilitate equal access and enjoyment of tourism by people of all ages and abilities. This includes anyone who might face accessibility issues or have specific access requirements, such as those with disabilities and the elderly.
For Marina Diotallevi of the World Tourism Organization (UNWTO), who is also Convenor of the working group of experts that developed the standard, the lack of consistency and clarity across countries on how to make tourism facilities and services accessible continues to create barriers.
“These barriers are also often due to a lack of knowledge and training within the industry, which often means that well-meaning efforts go to waste,” she said.
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We aspire to teach businesses and organizations how to succeed in the disability market, while simultaneously empowering the community to become more inclusive
Some ramps are steep, pavements uneven #
The nightmare of living with a disability in Nairobi
Infrastructure depending on their design can enable or impede access and participation of persons with disabilities.
Bus rider to me a wheelchair user: “It’s not fair that when a wheelchair gets on we lose 3 regular seats.”
It’s not fair that disabled people were excluded from buses for decades.
It’s not fair that people pit this as a battle for seats.
Accessible transit is for everyone.
Man at bus stop seeing me, a wheelchair user:
“I don’t have time to wait for a wheelchair to get on.”
Wheelchair users know about waiting.The resistance to us riding buses kept them inaccessible for years. Your wait is minimal. Our wait for access persists.
My worst fear came true tonight: @Ryanair BROKE MY WHEELCHAIR flying from Dublin to Amsterdam. I have no idea what to do now.